VideoSlots Terms and Conditions

Welcome to VideoSlots Casino, operated by Videoslots Limited, a company registered in Malta under number C49090, with our registered office at The Space, Level 2 & 3, Alfred Craig Street, Pieta PTA 1320, Malta. Our sportsbook is operated by Videoslots Sports Limited, registered in Malta under number C93953, at the same address. We hold a Malta Gaming Authority licence (MGA/CRP/258/2014), a UK Gambling Commission licence (39380), a Spelinspektionen licence in Sweden (23Si1181), and an AGCO Ontario licence (OPIG1267597). Our sportsbook operates under MGA/CRP/258/2014/02 and Spelinspektionen 25Si933. We also hold a licence in Spain. By creating an account and using our website, you agree to be bound by the terms and conditions set out below.

Who We Are and What These Terms Cover

These terms govern your use of our services, whether you access video slots, live casino games, jackpots, or our sportsbook. At Video Slots, we have been operating since 2011 and have built our reputation as a trusted video slots casino serving players internationally under our Malta licence, alongside separately licensed markets including the United Kingdom, Sweden, Denmark, Italy, Spain, Germany and Canada. Our VideoSlots platform is available in English, with localised versions in Swedish, Danish, Italian, Spanish, German and Finnish.

Eligibility and Registering an Account

You must be at least 18 years old to register for a Video Slots Casino account. We require accurate personal information during registration, and you agree to keep your details up to date. Only one account per person, household or IP address is permitted. We reserve the right to request identity verification documents at any time, and we may suspend your account until satisfactory due diligence checks are completed.

We at VideoSlots do not accept players from a number of restricted jurisdictions, including but not limited to the United States, France, Spain (except under our separate Spain licence), Belgium, the Netherlands, Poland, and several other territories listed in our full jurisdiction policy. Players residing in the UK, Italy, Sweden, Denmark and Greenland are covered by separate local terms specific to those markets.

Deposits and Withdrawals

Your Video Slots login grants access to a secure cashier supporting multiple currencies, including CAD, DKK, EUR, GBP, JPY, NZD, SEK and USD. Funds are paid out in the currency registered on your account; where this is not possible, we pay out in Euro. Our minimum deposit is €10 or £10, with no processing fee except on Euteller, which carries a 1.95% charge. Deposits are instant and appear in your account in real time.

• We accept Visa, Mastercard, Apple Pay, Visa Electron, Skrill, Neteller, EcoPayz, Euteller and bank transfer, though customers residing in the UK can no longer use payment cards.
• Our minimum withdrawal is €20 across all methods, including bank transfer; smaller amounts requested from our support team carry a 3.95% fee.
• Players inside the EU must withdraw using their chosen deposit method or bank transfer; players outside the EU and in the UK may withdraw via their deposit method or bank transfer.
• We apply a maximum withdrawal of £10,000 per transaction. Amounts up to €30,000 return to your original payment method; anything above that is paid by bank transfer following a request to our support team.

Progressive jackpot wins of €50,000 or more may take up to 30 working days to process. We may apply a fee of up to 3.95% on funds withdrawn without wagering, or on multiple withdrawals within a seven-day period. We process withdrawals within 12 hours in most cases, except bank wire transfers, which can take up to two working days. Once due diligence documents are received, withdrawals are processed within 48 hours, though gaming-pattern reviews may extend this timeframe.

Bonuses and Promotions

The VideoSlots Casino bonus programme begins the moment you register. Every newly registered player receives a three-part welcome offer: the Welcome Bonus, Welcome Spins, and a seven-day Battle Freerolls Ticket. A minimum initial deposit of €10 or £10 unlocks 11 wager-free Welcome Spins alongside a 100% Welcome Bonus up to the specified amount. This VideoSlots bonus code offer is activated from My Profile within 30 calendar days of your first deposit and is credited to your balance in 10% increments.

Under our UK Gambling Commission licence, the first deposit counts up to a maximum of £50, requiring 10 times wagering within 60 calendar days. Under our Malta Gaming Authority licence, the first deposit counts up to €200, requiring 35 times wagering within 60 calendar days. In Canada, we offer 100% up to C$200. Any deposit above the relevant ceiling does not qualify. Our video slots bonus code terms limit the maximum bet during an active bonus to 50% of the bonus amount or €20/£20, whichever is lower.

Our Video Slots app and desktop platform also feature The Wheel of Jackpots, offering three exclusive in-house jackpots — Mega, Major and Mini — with guaranteed minimums of €1,250, €625 and €125 respectively, all wager-free and withdrawable immediately. We at VideoSlots also run Clash of Spins, Battle of Slots multiplayer tournaments, Reload Bonuses, and our Weekend Booster, a wager-free cash payout credited every Friday. Only one bonus may be active at a time.

Games and Providers

You can reach our Video Slots Casino support team while browsing our library of more than 12,000 titles from over 180 providers, including NetEnt, Microgaming, Play'n GO, Pragmatic Play, Evolution Gaming, Playtech and many others. Our casino video slots collection spans video slots, table games, video poker, scratch cards, and a full live casino featuring baccarat, blackjack, roulette and game shows. New titles are added daily, keeping our video slots online casino offering fresh and current.

Account Inactivity

Accounts unused for 12 months are charged €1.00 per month in maintenance fees. Balances left dormant for 30 months are transferred in accordance with Malta Gaming Authority regulations.

Responsible Gaming

We at VideoSlots Casino take player protection seriously and provide self-exclusion tools, deposit limits, and links to independent support organisations. You are responsible for monitoring your own play, and we encourage you to use the responsible gambling tools available in your account settings at any time.

Changes to These Terms

Choose VideoSlots — we're here to keep our terms current and transparent. We may update these terms and conditions periodically to reflect regulatory changes or improvements to our services. We will notify you of material changes through your registered email address or via a notice on our website. Continued use of our Video Slots sister sites and our main platform after such updates constitutes your acceptance of the revised terms.

Contact Us

If you have questions about these terms, our support team is available 24 hours a day, seven days a week via live chat, email at support@videoslots.com, or by post to Videoslots Ltd, The Space, Level 2 & 3, Alfred Craig Street, Pieta PTA 1320, Malta.